External Link: http://onlinepubs.trb.org/onlinepubs/shrp2/SHRP2_S2-L01-RR-1.pdf
Year Published: 2011
Publisher: Second Strategic Highway Research Program
This report summarizes the results of a series of case studies on strategies for improving travel time reliability. The project studied current practices in a diverse group of transportation agencies in order to research successful business processes to be implemented in other agencies.
Related Components: Component 3: Performance-Based Planning, Component 5: Monitoring and Adjustment, Component B: External Collaboration
Related TPM Areas: General