External Link: http://onlinepubs.trb.org/onlinepubs/nchrp/nchrp_rpt_551.pdf
Year Published: 2014
Publisher: National Cooperative Highway Research Program
This report documents the findings of a research project on trends in performance management. The report includes a review of current practices in performance measures and target setting, and recommendations for designing an effective set of policies and goals.
Related Components: Component 2: Target Setting
Related TPM Areas: General