External Link: http://www.modot.org/about/documents/April2016Tracker.pdf
Year Published: 2014
Publisher: Missouri Department of Transportation
Summary:

This report contains seven sections related to the performance of the DOT, each complied by a different member of the Missouri DOT. The sections are:
Keep Customers and Ourselves Safe
Keep Roads and Bridges in Good Condition
Provide Outstanding Customer Service
Deliver Transportation Solutions of Great Value
Operate a Reliable and Convenient Transportation System
Use Resources Wisely
Advance Economic Development


Related Components: Component 2: Target Setting
Related TPM Areas: General